Refund Policy

This Service is operated by Aura Habits S.L., with domicile at Calle de Alcalá 75, 28009 Madrid, Spain. You can contact the service provider at support@aurahabits.com.

Our commitment

At AURA Habits we want you to be satisfied with the Service. If you are not, we will do our best to make it right.

Free trial period

Every new subscription starts with a 24-hour free trial. If you cancel within that window, you will not be charged anything and no refund is necessary.

Refund eligibility after the trial

If you were charged and decide the Service is not right for you, you may request a refund under the following conditions:

• The refund request is made within two months of the charge date.
• The Service has not been used continuously during the period for which the refund is requested.

We evaluate every request individually and issue refunds without hassle in the vast majority of cases. We never want you to feel trapped.

How to request a refund

Send an email to support@aurahabits.com with:

• The email address used to subscribe.
• The approximate date of the charge.
• A brief description of the issue (optional but helpful).

We typically respond within 1–2 business days. Refunds are credited to the original payment method and usually appear within 5–10 business days depending on your bank or card issuer.

Cancellation vs. refund

Cancelling your subscription stops future charges but does not automatically trigger a refund for past charges. If you also want a refund for the current or previous billing period, please contact us as described above.

You can cancel at any time via:

• Via your login area at aurahabits.com/login.
• Email to support@aurahabits.com.
• subcancel.com — no login required, just your email or phone.

Disputes & chargebacks

If you believe a charge was made in error, please contact us before raising a dispute with your bank. We resolve issues quickly and a chargeback dispute can delay the resolution and affect your account.

Changes to this policy

We may update this Refund Policy at any time. Any material changes will be communicated by email at least 14 days before they take effect.

Contact

Questions? Write to us at support@aurahabits.com. We're here to help.